The VoIP telephony industry is very much dependent on open source. FreeSWITCH, Asterisk, WebRTC, and all other VoIP technologies are open source. Any VoIP software is developed using these open source VoIP technologies. The moral of the story is open source technologies are everywhere in the VoIP telephony industry and other correlated industries. Thus, choosing an open source VoIP solution for your business can be beneficial.
Here are the top 5 benefits of using an open source VoIP solution:
1. Complete ownership for free
Open source as the name suggests has source code which is open for all. Anyone can use the software with access to the source code. Moreover, any customizations can be performed on the solution based on the need of the organization without any roadblocks. The user company will have complete ownership of the code and solution.
The open source solution is free for use, so you will not need to pay anything if you have technical expertise.
2. Whole community to solve your issues
Generally, each open source solution usually has a strong and proactive community. Thus, if at any point new users of the open source VoIP solution get stuck, they can get support from a large community. It means within no time, you get the resolution of the issue you face.
3. Easy to migrate to an enterprise version
Open source VoIP solutions also offer enterprise versions. The enterprise solution of the open source VoIP software would have better features and functionalities. Also, you can use the paid support offered by the core team that works to build the open source and enterprise solutions. When you are ready to move ahead with a more robust and advanced VoIP solution such as a smart VoIP solution, you can upgrade to the enterprise version.
In fact, you can avoid using an open source VoIP solution, and instead of that, you can choose an enterprise solution of that, open source from the beginning. At affordable rates, the enterprise version gives many more features and functionalities with expert support from the core team.
4. No vendor lock-in
All open source VoIP solutions give access to the complete code. You can make any advancement you want to make without any roadblocks. If you are not a technical person or do not have easy access to the required technical skills, then you can take the help of the company or freelancer that provides the services related to open source. Usually, you get many providers that offer the best services for a specific open source VoIP solution and you can use any of them. If you are not really happy with the services or quotation, you always have an option of switching to a vendor. You will never face any issue related to vendor dependencies.
The open source VoIP solution is not only available at affordable rates, in fact, absolutely free, but it also offers many more advantages to its users. In fact, using an enterprise version of an open source VoIP solution is even better than using a third party proprietary VoIP software solution.