Class 4 Softswitch is a wholesale switch that lets wholesale VoIP businesses route massive call traffic from source to destination. Often, these calls are long distance calls made to different international destinations. Moreover, there are multiple call routing rules and channels get used for routing calls from one location to another. Cost per call may vary based on different factors. For example, a call routed through LCR (Least Cost Routing) costs less than a call routed through priority-based call routing. It means the billing of each call has to be made cautiously. There are different factors that need to be kept in mind before billing a call and a customer. It means in a wholesale VoIP business, billing is also an important part of operations. Moreover, as there are so many calls per second are handled, manual accountancy is not an option here. VoIP businesses have to use a VoIP billing solution.
Traditionally, class 4 Softswitch did not offer an integrated VoIP billing solution. Thus, the wholesale businesses had to get a third party VoIP software and integrate that into the class 4 Softswitch. However, this is not the right approach. Getting a wholesale switch with some basic VoIP billing features is also not good. You, as a wholesale business owner, must get a feature rich class 4 Softswitch solution with an integrated VoIP billing system. Moreover, you must make sure that you get this system from a single provider. Here are the top reasons to do so:
1. It makes operations streamlined
When you get a class 4 Softswitch with the integrated billing system, you know that both systems are compatible with each other. Also, you will not need to worry that some billing features may not work. Major functions, wholesale call routing, and billing will be accurate as well as streamlined. This will remove all roadblocks from the operations.
2. It removes the complexity of management
If you use two different solutions from two different vendors, it may result in increased efforts and wasted time managing two different solutions as well as coordinating with respective vendors. With an integrated solution, all you need to do is contact a single vendor and get whatever service you need from version upgrade to new functionality development.
3. It is cost effective
If you buy two different software, class 4 Softswitch and VoIP billing solution, you will need to pay for both of these solutions. Moreover, you will need to pay for the integration of these two software solutions, so they work in harmony. Furthermore, you will need to put resources to handle two systems. On the other hand, if you get an integrated solution, you will receive a discounted price for the whole solution. You do not need to pay anything for integration. Also, the cost of management and maintenance will be reduced remarkably.