Top 3 Reasons to Use a Multi Tenant IP PBX Solution


Notice: Trying to access array offset on value of type bool in /home/u740728906/domains/dearfriendsbook.com/public_html/wp-content/themes/betheme-NULLED/functions/theme-functions.php on line 1505

Notice: Trying to access array offset on value of type bool in /home/u740728906/domains/dearfriendsbook.com/public_html/wp-content/themes/betheme-NULLED/functions/theme-functions.php on line 1510
How to Select the Right Call Center Software to Get Started?
May 14, 2020
How to Handle Call Volume with Agent Shortage?
May 15, 2020
Show all

Top 3 Reasons to Use a Multi Tenant IP PBX Solution


Notice: Trying to access array offset on value of type bool in /home/u740728906/domains/dearfriendsbook.com/public_html/wp-content/themes/betheme-NULLED/functions/theme-functions.php on line 1505

Notice: Trying to access array offset on value of type bool in /home/u740728906/domains/dearfriendsbook.com/public_html/wp-content/themes/betheme-NULLED/functions/theme-functions.php on line 1510

VoIP advancement has introduced multiple solutions that can be used in different businesses. Some of these solutions are very industry specific and can be used by businesses in that industry only. For example, a class 4 Softswitch solution is a wholesale switch that can be used by the wholesale VoIP businesses to route massive calls from source to destination. On the other hand, some VoIP solutions are general purpose and can be used by any small, mid, or large scaled enterprises. These solutions benefit them in multiple ways. The multi tenant IP PBX solution is one of as such general purpose solutions. It is so rich in terms of features that it can be used by a startup as well to gain multiple benefits.

In this article, I will share the top 3 reasons to use a multi tenant IP PBX solution:

1. Empowered business communication and collaboration

The IP PBX solution is a business telephony system. It offers all communication features available with the traditional telephony system. Moreover, it provides advanced communication features. Some of the major features available in this solution are listed below:

·         Extension calling

·         Outbound calling

·         Call park and pick up

·         Conference calling

·         Blind call transfer

·         Attended call transfer

·         Call forwarding

·         Call recording

·         Call routing during holidays

·         Find me Follow Me

·         Voicemail

·         Interactive Voice Response

·         Call logs

·         And many more

As you can sense that there are multiple features that provide an enhanced communication and collaboration tool. Furthermore, a multi tenant IP PBX software solution helps in seamlessly managing and controlling multiple office branches.

2. Reduced communication expenses

The multi tenant IP PBX solution uses IP based calling feature. It means the calls are conducted via internet lines. Thus, extension to extension calling is completely free. Moreover, outbound calling, including, international calling can be conducted at cheaper rates compared to a traditional solution. It is a web based solution, thus, management and maintenance are also very cost effective. All these characteristics of this solution help in reducing the communication expenses of the company tremendously.

3. Increased productivity

The IP PBX system lets its users communicate and collaborate with others seamlessly and cost effectively. Thus, team members can take advantage of quick and enhanced communication. Furthermore, all its features can be accessed remotely as well. Thus, the team can communicate from anywhere, at any time. Even in situations like the COVID 19 pandemic, the team members can communicate with each other and with the customers. This helps in keeping the communication going on. In addition, it has some useful features which further boost productivity. For example, Find Me Follow Me attempt calling multiple numbers, in case, the first person fails to attend the call.

In conclusion, a multi tenant IP PBX solution helps in leveraging multiple business benefits to the companies. Thus, using this solution can help empower businesses. A small business can create a bigger impression and improve customer satisfaction. All these benefits make it a must use solution in any business.

Author Bio

Author works in a company which offers class 4 softswitch, smart VoIP solution, help desk ticketing solution, multi tenant IP PBX, and other systems.


Notice: Trying to access array offset on value of type null in /home/u740728906/domains/dearfriendsbook.com/public_html/wp-content/themes/betheme-NULLED/includes/content-single.php on line 281
Rogers Jack

Leave a Reply

Your email address will not be published.