contact center


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June 29, 2020

Call Centers In Comparison with Contact Centers

Client service is not an alternative for companies anymore as all enterprises, despite company size, require owning an exclusive team of professionals who can manage client […]
August 8, 2020

Tips to Support Remote Agents during Transition to Virtual Work

Virtual call centers have been growing for the past decade, but due to the sudden disruption caused by Coronavirus, call centers are adopting work from the […]
September 17, 2020

How Omnichannel Call Center Software Boosts Sales?

Call center solutions have revolutionized in the past decade. Omnichannel call center software is the most advanced one at this moment. It is built to benefit […]
September 24, 2020

Importance of Twitter in Call Centers

Call centers are surpassing the traditional ways of delivering customer services or running sales campaigns. They have started investing in the best talent and cutting edge […]