Call center


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June 29, 2020

Call Centers In Comparison with Contact Centers

Client service is not an alternative for companies anymore as all enterprises, despite company size, require owning an exclusive team of professionals who can manage client […]
July 6, 2020

Call Center CRM Integration: Must Have Tool for Call Centers

A call center is a big industry and it invests in multiple tools and skilled agents to empower operations. Often call centers to look for tools […]
July 8, 2020

Hosted Call Center Solution and Its Major Benefits

Call center solutions are very popular these days. Unlike earlier, when only call centers and big enterprises were using call center software, these days almost all […]
August 8, 2020

Tips to Support Remote Agents during Transition to Virtual Work

Virtual call centers have been growing for the past decade, but due to the sudden disruption caused by Coronavirus, call centers are adopting work from the […]