Businesses use different tools to meet communication and collaboration needs. Video conferencing solution is one of the most widely used tools in businesses to handle collaboration and communication. Whether you use a hosted solution or buy the one, you have to be conscious about what you select at the end. Making the right choice is vital not only because it will meet your needs, but it will also help in saving resources and money otherwise spent again to find the right video conferencing solution.
Usually, all software solutions look the same. Therefore, people go ahead with one, which is the most famous regardless of the fact it may use your data or they go for the cheapest solution. None of these are the right ways because any tool must be selected by matching needs with the features available to meet those business needs. Also, you have to be futuristic while choosing any tool, so you can meet unforeseen needs. In this article, I will share the top tips to choose the right video conferencing solution.
1. Quality of audio and video
As you are buying a video conferencing solution, the first thing you need to look for is the quality of audio and video. It has to support crystal clear audio and high definition video when high bandwidth is available.
2. Low bandwidth related features
Facing low bandwidth is obvious and there have to be some features related to it. For example, let participants change the resolution of the video to save bandwidth and continue participating in the video conference. Moreover, it should show the status of low bandwidth to other people, so they stay aware of the same.
3. Standard features
As mentioned earlier, a video conferencing solution is used in any company or organization to meet business communication and collaboration related requirements. Thus, it has to offer features to support fundamental needs of video conferencing such as:
· Video conference
· Video turn on/off option
· Mute and un-mute
· Screen sharing
· Private chat
· Public chat
· File share
· Image share
· Video share
· And more
4. Advanced features
Your video conferencing software needs to meet your requirements, but it should not be restricted to offering only those features. It must have advanced features to let your business brand stand out from others. Some of the advanced features are listed below:
· Playing video within the conference screen
· Export chat
· Share moderator or presenter right to someone else
· Emoticons in chat
· And more
5. Data confidentiality
For any business, data is a very sensitive entity and has to be protected. Thus, people invest a lot to keep business data confidential from others. Some video conferencing platforms are storing and selling this business data. This can be harmful to businesses. Thus, for any business, it is necessary to assure data confidentiality. You can ask for NDA or initiate any legal agreement to assure your data will be confidential.
Author works in a company that offers video conferencing solution, call center solution, IP PBX solution, etc. Moreover, it offers call center CRM integration, VICIDial customization, video conferencing, and many other similar services.