From individual consultants to freelancers, aspiring startups, and many more businesses operate from home on a smaller scale. This type of business is called home offices. On the other hand, we all know, a major space of an industry graph is occupied by small businesses. In technical terms used in the industry, this type of business is known as SOHO. SOHO stands for Small Office Home Office.
These businesses often deal with multiple challenges. One of them is they would like to project a bigger business brand with advanced tools, but will least possible budget. An IP PBX solution can be very helpful to SOHO. If you are running a SOHO business, you will be surprised by its amazing advantages.
In this article, we will cover the top 4 benefits of a feature rich IP PBX solution for SOHO:
1. Better business reaches
IP PBX solution is a business phone system built by using a VoIP technology. It carries out SIP to SIP calling and offers an advanced array of features to its users. From voicemail to custom caller ID, call forwarding, call transfer, call hold and retrieve, conference calling, music on hold, IVR, and many more features are available with it. This provides more control on business communication as well as it assures better reach of customers. For example, its call forwarding feature is useful when a customer wants to reach someone off hours, even if he dials a number of office landline, the call gets attended by a representative from his mobile phone without any knowledge of the customer.
2. Project a bigger business brand
As mentioned earlier, an IP PBX solution is a business phone system and it offers amazing features to help you project a more impressive business brand. For example, IVR (Interactive Voice Response) aka auto attendant feature greets the customer when he calls your business number. Moreover, it plays different voice messages such as giving different options with different departments to reach the concerned person. This helps SOHOs to project a professional and bigger brand to customers.
3. Reduce expenses on communication
IP PBX solution is a VoIP software solution and it uses SIP based calling. Of course, you can call any number, including, SIP, PSTN, etc. In all cases, the cost of communication will be quite cheaper compared to traditional telephone calling. This will help you reduce expenses on telecommunication. Moreover, you also will not need to buy more landline phones as you can take calls via a browser, which further reduces cost of communication.
4. Increased ROI
IP PBX solution is a web based application which means, you do not need to invest in any additional hardware or software and its maintenance. All business communication can be carried out using this solution. Moreover, it reduces expenses on communication as explained earlier. Furthermore, it is a one-time investment, which will let you use the software forever. It means significant expenses will be reduced and business will be increased by projecting a better business brand. This ultimately will help you increase returns over investment.